Boil Water Notice

A boil water is in place for businesses and properties across Queenstown following a number of confirmed local cases of illness caused by the protozoa, cryptosporidium. This affects properties serviced by the Council-managed water supply to Queenstown CBD, Fernhill, Sunshine Bay and Queenstown Hill. The notice has been issued following confirmation of a number of local cases of illness caused by the protozoa, cryptosporidium. The source of these cases is not yet known and there is no confirmed link to the local water supply. QLDC is working alongside NPHS Southern to establish the source of infection. In the meantime, a boil water notice is the most appropriate action to protect public health.

About Cryptosporidium

Cryptosporidium (also called ‘crypto’) is a parasite found in the gut of infected people, birds and animals. It is passed on in the faeces (poos) of infected humans and animals. People become infected when they swallow the parasites, usually in contaminated water. Cryptosporidium can also be spread by hands contaminated with faeces during toilet use or nappy changing. From hands it can spread to surfaces, toys, food and water. It can also spread by contact with infected animals, or in shared water such as swimming pools.

Symptoms:

The most common symptoms of cryptosporidium infection are smelly, watery diarrhoea and stomach cramps. If you live or work in the Queenstown area, currently are visiting or have visited since 18 August and are experiencing these symptoms, please call your family doctor or Healthline on 0800 611 116 for free advice from a registered nurse 24 hours a day 7 days a week.

Advice and Information:

For advice from Queenstown Lakes District Council: Cryptosporidium outbreak - advice and information (qldc.govt.nz)

For advice on end point treatment options for drinking water (filtration and UV disinfection systems) that would allow you stop the need to boil water go to Emergencies and alerts | Taumata Arowai.

Water for showering, laundry and other uses does not need to be boiled. Be cautious when bathing babies and young children as they might swallow water.